Privacy Policy

At Path 2 Life Care, we are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose and protect your personal information when you use our website or engage our disability support services.

Information We Collect

We may collect the following information:

• Full name
• Email address
• Phone number
• Residential address
• NDIS participant details (where applicable)
• Emergency contact information
• Information submitted through our contact forms
• Website usage information, including IP address, browser type and cookies

How We Collect Information

We collect information when you:

• Complete an enquiry or contact form
• Call or email our team
• Apply for employment
• Request our NDIS services
• Subscribe to newsletters
• Browse our website

How We Use Your Information

Your information may be used to:

• Respond to enquiries
• Provide disability support services
• Manage NDIS referrals and service agreements
• Improve our website and customer experience
• Send important service updates
• Meet our legal and regulatory obligations

We will only use your information for the purpose for which it was collected or as otherwise permitted by law.

Sharing Your Information

We do not sell your personal information.

We may share your information with:

• NDIS-related organisations (where authorised)
• Healthcare professionals involved in your care
• Trusted service providers assisting with website hosting or IT support
• Government agencies where required by law

Cookies

Our website may use cookies to improve your browsing experience, analyse website traffic and enhance website performance.

You can disable cookies through your browser settings; however, some website features may not function correctly.

Data Security

We take reasonable steps to protect your personal information against unauthorised access, misuse, loss or disclosure by implementing appropriate technical and organisational security measures.

Access and Correction

You may request access to the personal information we hold about you or ask us to correct inaccurate information by contacting us.

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we manage your personal information, please contact us:

Path 2 Life Care

Phone: 1300 552 358

Email: admin@path2lifecare.com.au

Website: https://path2lifecare.com.au